playexchange
playexchange
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This app is available for your device
playexchange
This app is available for your device
Contact
+91 4460216831
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the playexchange?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate your login. Once verified, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal. If you still need help, try clicking "send OTP" and wait for it to arrive. If the OTP doesn't arrive, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If your number has changed, submit your proper KYC (Know Your Customer) details to the customer support system via email to facilitate account transfer. This will assist in updating your account to reflect the new information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device. Once uninstalled, download the latest version of the app, which should resolve any login problems and allow for seamless gameplay. After the update, you can easily log in and start playing.
Q1: What is the minimum withdrawal amount in the playexchange?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. Withdrawals are limited to the money earned from gaming, as bonus amounts cannot be withdrawn. This allows users to access their earnings from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, occasional delays in payment processing may result in a wait of up to 24 hours. This delay can impact the overall time it takes to complete the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. You can, however, withdraw the money earned from playing games with the bonus amount. This means the bonus itself remains in the gaming account.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history. If your withdrawal request fails there, rest assured that the funds will be added to your wallet account within 24 hours. If you still encounter a problem, you can reach out to their care centre for further assistance.
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